ZPlay Bet Cookie Policy

This page explains how ZPlay Bet uses cookies and similar technologies on its Ethiopian website, mobile site, and app-related services where applicable. These technologies may support secure login sessions, account protection, fraud and abuse prevention, website performance, analytics, marketing measurement, language and user preferences, and responsible gaming and age-restriction controls.

Last updated: [Operator to insert date]. The categories below describe possible uses; the active technologies, providers, and settings must be confirmed against the operator’s current services.

What Are Cookies?

A cookie is a small file stored by your browser that helps a website remember information about a visitor or device. Similar browser storage can serve the same purpose. For example, a cookie may help maintain your session as you move between account pages or remember your language choice.

Similar technologies may include pixels and tags that record page interactions, local storage that saves settings, and app software development kits (SDKs) or device identifiers. Where used, these technologies should be assessed for the same privacy and consent considerations as cookies. A cookie does not automatically identify you by name, but its identifier may be linked to account or device information.

Why ZPlay Bet Uses Cookies

Cookies help maintain continuity between pages and distinguish an authorized account session from an unrelated request. Depending on the service and configuration, they may be used to:

• Keep users signed in and protect account access from suspicious activity.
• Remember cookie choices, language settings, and other preferences.
• Improve loading speed, navigation, and reliability on mobile connections.
• Understand which pages are useful and identify technical problems.
• Measure campaigns without including sensitive account details in advertising reports.
• Support security, eligibility checks, and responsible gaming measures, subject to applicable Ethiopian laws and regulations.

Some cookies are necessary for requested services to work. Optional analytics, personalization, and marketing technologies may depend on consent and available privacy settings. Classification should reflect a technology’s actual purpose, not simply its name.

Types of Cookies We May Use

Strictly Necessary Cookies

These cookies support essential functions such as registration, ZPlay Bet login, secure account access, session continuity, and protection of payment flows. They may also retain cookie preferences and age-gate results under the Age Restriction Policy.

A session cookie helps connect your actions to the correct session; it does not replace identity verification, customer due diligence, or payment authorization. Some necessary cookies may not be switchable through a preference center, although browsers can block them. Blocking them can prevent requested services from working.

Security and Fraud Prevention Cookies

Security technologies may help detect suspicious patterns, reduce automated abuse, and protect the integrity of betting, keno, live betting, and other gaming areas. They can support safer sessions without disclosing the detection rules used to protect accounts.

Where applicable, they may help retain or enforce responsible gaming restrictions. They are not a substitute for account-level self-exclusion or deposit limits: deleting cookies should not be treated as a way to remove those controls. Consult the Responsible Gaming information for available measures.

Analytics and Performance Cookies

ZPlay Bet analytics cookies may measure page visits, device types, navigation paths, loading failures, and content usefulness. For example, performance information may help identify a page that loads poorly on mobile data or an account screen where users encounter errors.

Analytics should improve service quality, not expose private betting details publicly. Data may be aggregated or pseudonymized where applicable; pseudonymization does not necessarily make information anonymous. Whether a performance technology is necessary or optional depends on its function and applicable requirements.

Functional Cookies

Functional cookies may remember language, region, odds format, device preferences, or a chosen login preference. Cookies that retain consent choices may instead be classified as necessary. Disabling optional functional cookies can mean entering settings again on your next visit.

The ZPlay Bet app and mobile website may offer different controls: browser settings generally affect the website, while an app may also depend on device permissions and its own privacy settings. Availability and behavior should be checked separately.

Marketing and Advertising Cookies

Where enabled, ZPlay Bet marketing cookies may measure campaign results, identify referral sources, limit repeated advertisements, and support more relevant advertising. They do not establish eligibility for an offer or guarantee a bonus or winnings.

Users may manage these technologies through available cookie settings, browser controls, or third-party advertising preferences. Rejecting marketing cookies does not necessarily remove all advertising; it may reduce personalization. Marketing preferences should also be considered alongside responsible gaming restrictions.

First-Party and Third-Party Cookies

First-party cookies are set by ZPlay Bet’s website domain. Third-party cookies may be set by external providers supporting analytics, security, payment verification, advertising, hosting, fraud prevention, or customer support. A provider’s role alone does not determine whether its cookies are necessary or optional.

No individual vendors are identified here because their deployment has not been confirmed. The provider list may be updated when services change. Before publication, the operator should supply an inventory showing each cookie or technology, its category, purpose, example use, duration, required or optional status, and provider. Any third-party access to personal data should also be explained in the privacy disclosures.

How Long Cookies Stay on Your Device

Session cookies usually expire when the browser closes or the session ends, although browser session-restoration settings may affect their behavior. Persistent cookies remain for a defined period unless deleted earlier.

Duration depends on the specific technology and its purpose. Cookie lifetimes are not necessarily the same as retention periods for account or transaction records. [Operator to confirm cookie lifetimes and related data-retention details.] Clearing browser cookies may not remove app identifiers, local storage, or information already stored by the operator.

How Users Can Manage Cookies

1. Step 1: Open the website cookie banner or preference center, if available. Review categories and reject optional analytics or marketing cookies where supported.
2. Step 2: Use browser privacy settings to block selected cookies, restrict third-party cookies, or clear browsing data. Check whether site data and local storage are included.
3. Step 3: For app-related services, review device privacy settings, tracking permissions, and available in-app controls. Revisit your choices after changing devices or reinstalling an app.

Where consent is used, available controls should let you withdraw it for future optional tracking. Withdrawal does not itself erase previously collected records. Browser blocking is broader than category-based choices and can disrupt login, account security checks, deposits, withdrawals, or gaming functions.

On a shared device, sign out after use and avoid saved-login preferences. If a payment page stops working after cookies are blocked, check the transaction record before retrying rather than assuming the first request failed. Ask support if its status is unclear.

Cookies and Personal Data

Some cookies contain online identifiers or become personal data when linked to account-holder information, device activity, or transaction-related records. The Privacy Policy should explain collection, storage, processing purposes, recipients, applicable rights, and contact options.

Cookie acceptance is not proof of age, identity verification, or agreement to every use of personal data. Before registration, check operator identification and current regulatory status through the Legal Status in Ethiopia information and the competent authority’s latest information where available.

For a practical review, read the Terms and Conditions for eligibility, KYC requirements, payment authorization, transaction limits, fees, processing times, and withdrawal procedures. Cookie settings do not change these requirements. Verify the website address through an established official communication channel before entering credentials or downloading an app/APK; a cookie banner alone does not prove a site is genuine.

Updates to This Cookie Policy

ZPlay Bet may update this policy when technologies, providers, legal requirements, or website features change. The revision date should identify the current version. Where required, material changes should be communicated and fresh consent requested before optional technologies are used for new purposes.

Contact Us

Use Contact Us to ask about cookies, privacy settings, or the relevant complaint-handling procedure. Describe your device, browser or app version, the affected page, and the setting you want to change. Do not send passwords, one-time codes, or full payment credentials. [Operator to confirm the privacy contact and authorized service channel.]